E911

Regional Hazard Mitigation Plan Public Survey

Madison County Emergency Operations Center seeks to provide the most effective communications possible. We shall strive to provide rapid and convenient access to public safety for the citizens of the county, or those passing through, and in a timely manner, dispatch the appropriate response to their request for assistance. We shall offer our assistance to all other agencies, when requested and within our means.

9-1-1 Dispatchers are the most important people you will never see.

All Telecommunicators are certified as Emergency Medical Dispatchers. Emergency Medical Dispatch (EMD) is a system of protocols based on medical priority. The system used by Madison County has been found to be successful and effective, and used by emergency agencies worldwide. EMD relies on a series of questions that assist personnel with obtaining the correct medical problem the patient is experiencing, the severity of the problem, and the ability to provide aide to the patient by phone if necessary.

Tips for Calling 9-1-1

Stay calm and speak clearly.
Know your street address.
State the type of help needed.
Give all the information the dispatcher asks.
Stay on the line until all questions have been asked.

Madison County Hazardous Materials Tier II reports for 2022 can be viewed by visiting Madison County Office of Emergency Management at 348 Medical Park Dr. Marshall, NC or by calling 828-649-3602.

Madison County is now officially a Storm Ready Community.

Earning our StormReady recognition indicates that Madison County has done everything possible to improve emergency first responder and community preparedness in the event of a natural disaster.

We would like to thank the National Weather Service, Greenville-Spartanburg and North Carolina Emergency Management for their continued support of Madison County.

You can find more information on the StormReady program at https://www.weather.gov/StormReady and more information on being prepared for natural disasters at https://readync.gov/