E911

Madison County Emergency Operations Center seeks to provide the most effective communications possible. We shall strive to provide rapid and convenient access to public safety for the citizens of the county, or those passing through, and in a timely manner, dispatch the appropriate response to their request for assistance. We shall offer our assistance to all other agencies, when requested and within our means.

9-1-1 Dispatchers are the most important people you will never see.

All Telecommunicators are certified as Emergency Medical Dispatchers. Emergency Medical Dispatch (EMD) is a system of protocols based on medical priority. The system used by Madison County has been found to be successful and effective, and used by emergency agencies worldwide. EMD relies on a series of questions that assist personnel with obtaining the correct medical problem the patient is experiencing, the severity of the problem, and the ability to provide aide to the patient by phone if necessary.

Tips for Calling 9-1-1