MCTA operates Monday-Friday from 8:00am to 4:30pm.  Our vans travel in Madison, Buncombe, Yancey, Mitchell and Avery Counties.  It is important to call for a reservation in advance so that we may accommodate your travel needs.  MCTA works under the auspices of Madison County Community Services, under the advisory of the MCTA Transportation Authority Board and Madison County Government; including the Madison County Board of Commissioners.  We are funded through the Madison County Government, the Home Care Community Block Grant, the State North Carolina and Federal Transportation Authority. We receive guidance through the North Carolina Department of Transportation: Public Transportation Division.
Van Schedule
Nutrition sites:
Monday, Tuesday, Wednesday, and Friday 8:00am - 4:30pm
Public/General shopping:
Thursdays 8:00am - 4:30pm
TTY/Text to Voice Communications
National Relay 7-1-1 Services: Dial 711
Relay North Carolina: 1-800-735-2962
NC 2-1-1 Referral Services: Dial 211 or 1-800-401-6342
All passengers must register with Madison County Transportation Authority prior to transport.
Call the MCTA office at (828) 649-2219 to register today!
  • MCTA works with Madison County Department of Social Services (DSS) for Non Emergency Transportation (NEMT) requests.  If you have Medicaid and are traveling to a medical appointment; contact Karen Duncan at DSS: (828) 649-2711 to have her schedule your transport.
  • If you are a Veteran you are welcome to ride our transportation services for free.
  • If you are over 60 years of age, please let us know.  You may qualify for a free transport through State funding.
  • If you are traveling with a child; you must bring the appropriate car/booster seat.  No children under 18 may be transported without a parent or guardian.
  • If you have a certified service animal, you must let our dispatch office know prior to boarding transport.
  • If you have an attendant, they are welcome to ride for free and you must let our dispatch office know in advance.

MCTA transports in Madison, Mitchell, Yancey, Avery and Buncombe counties.  It is best to schedule your transport in advance to increase your opportunity to ride.  Same day appointments are on a first come first serve basis.  There is no guarantee of service for a same day request. 
 
MCTA transports to medical facilities, post office, box stores, Senior Centers, meal sites, grocery stores, banks and the like.  In addition; we also transport to Beacon of Hope, Neighbors in Need, the monthly YMCA food program in the DSS parking lot and the Salvation Army.  Again, you will need to schedule in advance for these trips.


Fare Costs: 
  • Madison County               $2.50 one way                  $5.00 round trip
  • Weaverville                       $3.00 one way                  $6.00 round trip
  • Asheville                            $6.00 one way                  $12.00 round trip
 
Madison County Transportation Authority (MCTA) is a demand response program.  We pick you up at the curb and drop you at the curb of your destination.  We have 5 lift vans for those who need extra help in boarding the vans.  We accommodate mobility devices.  Let us know upon registration and for a transport request so that we may send the most appropriate vehicle for your personal needs.

Rider Policy, Video Policy, Title VI, Complaint Process, Policy and Suspension/Termination Policy are found below.

More details can be found here

Forms and Policies

Transit Advisory Board

Schedule
July 11, 2017 at 10:00 AM
Board Members
List of Current Members
Members contact information will be provided upon request
All meetings will be held on site at Madison County Transportation Authority, located at 387 Long Branch Rd. Marshall, NC 28753. Agenda's will be provided prior to meeting dates.
Director: Dee Heinmueller
dheinmueller@madisoncountync.gov
Phone: 828-649-2219
Fax: 828-649-9365
387 Long Branch Road
​​​Marshall, NC 28753

Questions? Contact Madison County Transportation Authority
Day of Week
Open
Close
Monday
8:00am
4:30pm
Tuesday
8:00am
4:30pm
Wednesday
8:00am
4:30pm
Thursday
8:00am
4:30pm
Friday
8:00am
4:30pm
Saturday
Closed
Closed
Sunday
Closed
Closed