Child Support Services (CSS) are available to anyone who needs help collecting child support through a network of state and locally run offices.

• Individuals who receive services through Public Assistance (IV-A) or Foster Care (IV-E) programs are automatically referred to CSS free of charge.
• Custodial parents in Non-Public Assistance cases can inquire about CSS by telephone and receive an application and Supplemental Data Sheet to complete, or they can visit any local CSS office.
• Custodial parents are responsible for paying up to a $25 non-refundable application fee.

The CSS program is not authorized to help with custody, visitation, or property settlements.
 

P: 828-649-3820 F: 828-649-9532
Email: [email protected]

All Child Support Payments are to be paid at the Following:
 
Make Checks/Money Orders Payable to:
 
NC Centralized Collections
PO Box 900006
Raleigh, NC 27675
 
Payments can be placed online at https://ncchildsupport.com/ecoa/loginnp.htm?u=pNcId
 
Payments can no longer be remitted in the Local Offices.

Spotlight On...

Child Support Resources

Forms

Direct Deposit Authorization Form

New Application

Motion and Notice of Hearing for Modification

Director: Brittany Hamlin
[email protected]

Phone: 828-649-3820
Office Cell: 828-637-0094
Fax: 828-649-9532

Physical Address:
15 Bridge Street
​​​Marshall, NC 28753

Mailing Address:
P.O. Box 339
​​​Marshall, NC 28753

Questions? Contact Madison County Child Support Services

Day of Week	Open	Close
Monday	8:30am	4:30pm
Tuesday	8:30am	4:30pm
Wednesday	8:30am	4:30pm
Thursday	8:30am	4:30pm
Friday	8:30am	4:30pm
Saturday	Closed	Closed
Sunday	Closed	Closed